CHOICES is an essential healthcare organization, and WILL remain open during the shelter in place order in Memphis.
We are screening patients for symptoms of the COVID-19 virus before they enter the clinic.
Only essential guests will be allowed in the clinic, which includes those accompanying a patient who is a minor or a patient with a disability. For the safety of our staff and other patients, if you are not a minor or a person with a disability, your guests will be asked to wait in the car or come back to pick you up after your appointment ends.
To ensure that our wellness patients are getting their health needs met, we will be refilling prescriptions over the phone and speaking with patients via phone or video appointment as needed.
As we navigate new protocols and limited staff, wait times both in the clinic and on the phone may be longer than usual. If you have access to the patient portal, it can be faster to communicate with providers that way. Thank you so much for your understanding!
To support our staff during this time, we are offering unlimited paid sick leave, work from home for non-clinical staff, and two paid “self-care” days during the next two weeks to allow staff to rest and care for their families.
As always, the wellness of our patients, staff, and community is our top priority. Please don’t hesitate to reach out with questions or concerns!